Emergency numbers for tenants

Listed below are contact numbers to be used out of office hours in EMERGENCIES ONLY:

Please note that upon inspection if the contractor finds no fault or determines that the problem/fault is deemed a tenant responsibility/cause of damage, then you will be held liable for the cost of the call-out and the repair costs. Furthermore, if the issue is deemed ‘not urgent’ then you may be liable for the contractors’ call-out charge.

If your property is located within a block of flats/development then in cases of communal issues/faults such as communal doors/lifts, communal parking, gates/barriers etc. then you should report these immediately to the managing agents (or porter if applicable) of the block/development.

Nidal Habib (The Master Plumbers)
07500 516105

Malik Habib (MBN Contracts)
07548 310701

Eddie Clark (E. Clark Plumbing & Heating)
07976 243757

British Gas Home Care Customers
0800 048 1000

National Gas Emergency Service 0800 111 999 or via textphone (minicom) on 0800 371 787

Dyno Rod
0800 009 4558

Metro Rod
0808 208 2634

Unlike gas leaks, power failures are dealt with by the individual suppliers. You will need to refer to your supplier. In the event of an electrical emergency or power outage please call 105 to be put through to your local electricity network operator. 105 is a free service, available from most landlines and mobile phones in England, Scotland and Wales.

Barnet Lock
020 8440 3218

Newman & Son
020 7284 1002

RS Locksmiths Ltd
020 8362 0647

Franchi Locks (N7 & NW1)
0800 176 176

Thames Water
0845 920 0800